State Farm® Insurance Agent Jane Chitwood
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kate Nicole Hoffman
June 22, 2026
"I have appreciated the many years I have spent with State Farm. I have always found their agents and representatives to be friendly, helpful, and efficient."
Carson Skidmore
June 13, 2026
"Very good customer service experience. My wife and I have gotten our auto insurance through this office for several years, and just got our homeowners insurance set up as well. Holly Hammons has been our rep for most of this time, and has been tremendously helpful and attentive!"
Lily Kao
June 2, 2026
"Thank you so much for your service through all the years. We appreciate your support and kindness also your professional expertise."
D L
May 15, 2026
"If you're looking for auto, home, and/or umbrella insurance, I highly recommend Jane Chitwood's office and State Farm. Jane and her office staff are SUPER knowledgeable, and even if you don't ultimately go with them, they will bring up critical information to help you be a more informed shopper in getting the right type and amount on insurance that you need. Highly recommend."
Dane Miller
April 16, 2026
"We have been with Jane's office for the last 11 years since moving to Norwood. They are absolutely amazing, personable, caring and professional. Each time we have needed their help to examine policy issues or file claims or ask questions, we have received the best service I have ever had in over 60 years as a State Farm customer. Couldn't be more pleased!"
Lisa G.
March 26, 2026
"I want to express my appreciation for the excellent service I have received. My rates were lowered, and I am grateful for the proactive approach State Farm takes. They review my policy to ensure I am receiving the most competitive pricing available. Their dedication to customers is excellent."
Wendy Bales
December 17, 2025
"After our accident Jane and the team were beyond helpful with answering our MANY questions and placing our mind at ease. What stands out the most is how everyone we spoke to at State Farm first asked us if we are okay. This to me means they care from the human aspect first and foremost! Every step was seamless and communication as a whole was top notch."
michael stanciu
November 17, 2025
"Always wonderful and very helpful. Very professional and understanding."
Tim Parks
November 17, 2025
"Keeping it short and sweet. Do not hesitate to connect with Jane and her A+ staff. You will not be disappointed."
Jennifer Wilburn
October 15, 2025
"Friendly helpful stafff great plants too🌈"
"Jennifer: Thank you for taking the time to share your thoughts! We’re glad to know you’re pleased with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Aryeh Pridonoff
September 9, 2025
"My family has been with this State Farm office since the early 80s with Allen Hill. Jane has continued the tradition of excellence and good service. I can say only good things about her staff. Ryan and Holly are always proactive to contact me, and they always call me back promptly if they were busy when I called. I recommend this office with the highest accolades."
"Eric, Thank you for your 5-star review! My team and I are happy to help you. I agree Holly and Ryan do a great job! We look forward to working with you and your family on your insurance and financial service needs for many years to come! "
Marcus Berry
June 11, 2025
"I had the pleasure of speaking with Holly in a Virtual call. She is absolutely Fantastic! All worries, disappeared. I was provided a clear understanding of all my policies! EXCELLENT SERVICE!!! Anyone of the fence about State Farm! Get off! Run and purchase every policy! Every employee in Jane's office is Awesome! Happy Customer! 😀"
"Marcus - thank you for the 5-star review and highlighting Holly's great service as well as the rest of my team! We are so happy to help you with all of your insurance and financial services needs. It is our goal to make sure you are confident of your choices! Looking forward to working with you for many years to come. "
Cetorre Holliman
March 27, 2025
"Great experience with Kyle. He was patient and worked fast, im very pleased!!"
"Cetorre, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. So glad Kyle took good care of you. If there is anything else we can do to help, please let us know! "
N
September 30, 2024
"Great place! It was my first time buying insurance, Kyle was able to walk me through everything! Kyle is great, highly recommend. They have the lowest prices in town."
"So great to hear we were able to help you with your first time buying experience. Kyle does a great job explaining coverages which fit your needs. Thanks for the 5 star review and looking forward to working with you for years to come with both your insurance and financial serivice nees."
Angie
July 1, 2024
"Jane Chitwood and my local State Farm agency I have been very helpful to me with my insurance needs. I would recommend this insurance agency for anyone."
"Thank you Angie for the 5 star review! We are so happy you are one of our clients. We enjoying helping others with their insurance and financial service needs. Look forward to working with you for years to come!"
Kurt Strassner
June 11, 2024
"Jane was super helpful - answering all my many questions knowledgeably and patiently!"
"Kurt it was a pleasure to meet with you and Tobey as we reviewed the needs for you and your family and put the proper coverage in place for you. I look forward to working with you all for years to come! Thanks!"
Ronald Smith
April 20, 2024
"Getting ready to switch over car insurance moving over from the west side, spoke with Jane Chitwood, starting the month of May with new insurance."
"Thank you Ronald for choosing to work with my agency. We will work to assist you with all of your insurance needs. Looking forward to working with you. Hope we can earn a 5-star review in the future!"
Brandon Catchen
April 5, 2024
"Jane CARES about her insured! I've seen her go above and beyond."
"Thank you, Brandon for the great review! I appreciate you and your business as well!"
Lexi Jordan
March 8, 2024
"I moved to Cincinnati two years ago and switched my policies over to Jane when I moved. I’ve had only positive experiences with her office! The staff are so helpful and easy to talk to on the phone. I’ve even recommended to my friends who were shopping around for insurance to go to Jane. I would highly recommend!"
"Thank you Lexi for those kind words! So good to know we are taking good care of you for your Insurance and Financial Service needs. We will do our best to give the same care for your friends as well! "
Teresa Earls
January 18, 2023
"Great lady"
"Thank you Teresa for the great review! Always a pleasure working with you! Looking forward to continue to assist with your Life Insurance needs!"
junebug black
September 9, 2022
"I needed business drivers insurance but the company I was with didn't offer it. I went to Jane Chitwood - State Farm and was give a better price on business insurance than I had with just personal driving insurance. They worked hard to insure I was getting every discount possible. I'm so thankful to have chosen Jane Chitwood - State Farm Insurance."
"I am happy you chose to come back to my Agency for your Business Auto Insurance Needs! Myself and my team are glad to have you back with us. We will work to help you find every discount possible for both your Business and Personal Insurance needs! Thanks!"
Heather Gaynor
July 27, 2022
"I've been with State Farm in other cities for years and switched to Jane's office when moving to Cincinnati. Her office staff is very helpful on the rare times she isn't available, too. I recently got a new mortgage and the office received a letter about a change to the account. This raised a flag for Jane so she called me and we talked through it. She reached out to other parties to get to the bottom of it, beyond what she had to do and could have asked me to do. She then called me in on a 3-way call to finalize only the necessary information from me, being so respectful of my time. Her thorough, thoughtful nature and attention to detail could have saved me hours of headaches and thousands of dollars in fraud. I will recommend Jane Chitwood's office to anyone who will listen!"
"Heather thank you for the review! I'm so glad we are taking good care of you. I am glad too we protected you in the scenario you mentioned above. Our goal is to protect you in your insurance and financial needs. I look forward to working with you for many years to come."
Chris Gibbs
July 15, 2022
"Jane Chitwood and her staff are always very attentive to your needs and will go above and beyond to meet them."
"Thank you Chris! I am glad to know we are taking good care of you and family. We look forward to working with you on your Insurance and Financial Service needs for many years to come! We appreciate you."
John Weinandy
June 15, 2022
"Great to work with. Easy and stress free."
"John glad to hear we made things easy and stress free. We try to help as much as we are able! We look forward to working with you and your family! Thanks for the great review! Jane"
Andrew Fredette
June 6, 2022
"Jane Chitwood and her staff have always be very prompt and professional. We have been a customer for 20+ years and have always had a great experience with Jane and State Farm. I wouldn't go anywhere else for our insurance needs."
"Thank you Andy for the great review. We look to provide great service for your insurance and financial service needs. We look forward to working with you and your family for many years to come! We appreciate you!"